Climéo

Privacy Policy

Data Controller

The processing of personal data is carried out by the site editor, acting as the data controller for managing your orders and customer account.

Collected Data

We collect data necessary for order management (name, address, email, phone) and communication via our contact forms.

Purposes and Legal Basis

Data is processed to fulfill the sales contract, manage the 5-year commercial warranty, and comply with legal obligations. Processing is based on contractual performance and legitimate interests.

Recipients and Processors

Your data is shared with necessary providers: bank transfer payment services, carriers for European delivery, and email management tools.

Retention Periods

Data is kept for the duration necessary to manage orders, the commercial warranty, and legal tax retention requirements.

Security and Transfers

We implement technical measures to secure your data. No transfers outside the European Union occur without appropriate safeguards.

Your Rights

Under GDPR, you have the right to access, rectify, erase, object, port your data, and lodge a complaint with the relevant data protection authority.

Cookies and Contact

For cookies, please refer to our dedicated banner. For any questions, contact our customer service via the details provided on the site.